Skip to main content
1440 Multiversity
1440 Multiversity
Call Click to call
Close Menu Mobile Menu Overlay
Search Buttons
Search Results
Submit RFP main - Submit RFP - Core Values
Core values
Core Values

Foundations of Our Brand

1440 Multiversity is a vital organization to the world known for pioneering the art of deep hospitality ("a genuine love for strangers") starting in our own backyard.  Our mission, goals, and culture principles guide our actions in each of the 1440 minutes we are all granted each day.  These fundamental beliefs are shared through a like-heartedness that exudes through all 1440 family members.

Vision

Vision

Creating hope for living well

Mission

Mission

A learning destination where energy, discovery and creativity flourish

Learning Pillars

Learning Pillars

  • Live Well
  • Lead Well
  • Love Well
  • Work Well
  • Wonder Well

    Vision

    Creating hope for living well

    Mission

    A learning destination where energy, discovery and creativity flourish

    Learning Pillars

    • Live Well
    • Lead Well
    • Love Well
    • Work Well
    • Wonder Well

      Culture Principles

      • Have and host conversations that matter and embrace the human struggle. It is our collective responsibility to build trust by making things better, one relationship and one resilient act at a time. 
      • Initiate the three stages of authentic service action in every encounter to build a solid foundation of trust in the relationships we establish with our guests and one another. Step 1: Smile and Provide a Genuine Greeting; Step 2: Be First to Deliver Deep Hospitality; and Step 3: Express a Fond Farewell with Gratitude.  
      • Be a 1440 expert. Know the unique story behind each campus space and enthusiastically bring 1440’s architecture, natural environment, and signature classes to life. We are committed to designing Learning Pillar programs with intention that spark positive energy and transformative experiences for every guest and one another. 
      • To provide the finest facilities and service, we are each responsible for identifying opportunities to improve and elevate the guest experience. Share ideas that eliminate mistakes, rework, breakdowns, inefficiencies, and variations (MR.BIV) in our work. 
      • Action is key. We are empowered to finish what we start and keep our promises.  
      • Be sincere, mindful and thoughtfully serve from the heart in a timely manner. We remain attuned to our surroundings and flexibly adapt our services and approach to meet the needs and desires of our guests and one another, always with “yes” in mind. 
      • Practice deep hospitality and appreciate the love of strangers. Personalize products and services whenever possible to create unique and memorable experiences. Gather, record, and share individual preferences to genuinely surprise and delight those we serve and colleagues alike. 
      • Escort guests to their desired location on campus (never point) until they make visual contact with their destination. Eagerly offer to assist with luggage or carry items and engage in thoughtful, appropriate conversation along the way.   
      • When a guest encounters a difficulty, we are all empowered and expected to collaborate fully until every reported problem is resolved to their complete satisfaction. L.E.A.P. into action. Listen deeply to their needs. Empathize with sincerity. Apologize meaningfully. Provide a solution that restores confidence and trust in the relationship. 
      • We are collectively responsible for maintaining the cleanliness and care of our grounds, assets, workspaces, and campus. Preserve the grandeur of our environment and ensure all areas are immaculate. Regularly inspect your work zones and promptly report any imperfections you cannot personally correct. 
      • Safety and security are everyone’s responsibility. Report unsafe conditions, public health risks, and security concerns immediately. Know your role in fire and emergency situations. If you observe anything unusual, speak up and report it without delay.
      • The journey of growth and discovery starts with us. To authentically lead a more balanced and integrated life we engage 1440’s five learning pillars – Live Well, Lead Well, Love Well, Work Well, and Wonder Well – to embody the invitations we extend to our guests to flourish and become more fully alive.
      • Take pride in your personal appearance. Follow our grooming standards to always convey a warm, inviting, and professional image. Practice appropriate etiquette, demonstrate self-awareness, and maintain professional decorum, mindful that elegance without warmth is arrogance and every interaction reflects who we are.
      • Lead with Love! We are a richly diverse community of deep hospitality professionals who truly connect and honor others with dignity and respect. Together, we will bring our mission to life by energizing and inspiring one another each day through a passionate belief in our shared purpose.
      Phone
      Phone

      +1-844-544-1440

      Address
      Address

      800 Bethany Drive, Scotts Valley, CA, 95066, USA

      Email
      Email

      info@1440.org